The following is the Oxyven complaints policy statement.

Oxyven® Complaints Policy

Oxyven aims to offer the highest standards of customer service. However, in the unlikely event that any user of this website or has reason to make a complaint about the service they have received from Oxyven, use the Support form on this site or email medical@oxyven.com with details of your complaint or telephone our customer careline on +353 (1) 685-3600 between the hours of 9.00am – 5.00pm GMT, Monday – Friday.

Oxyven® guarantees to investigate all complaints thoroughly. All complaints will be acknowledged within 3 working days giving the name of the person dealing with the complaint and providing with a full response within 10 working days.

For questions about this Complaints Policy, the practices of this site or any other dealings with Oxyven®, contact us at:

Oxyven®
58 Grigoriou Lampraki Street,
Glyfada,
16675 Athens,
Greece
&
15A Baggotrath Place,
15 – 16 Lower Baggot Street,
Dublin D02 NX49
Ireland
medical@oxyven.com